I am still unsure whether holiday companies have grasped the idea that responsible tourism is essential if they are going to keep their heads above the water. Profitability is always the best way to convince holiday companies that responsible tourism is a sensible addition to their products. For example, it provides a competitive advantage and is making its way into holiday itineraries. However, responsible tourism isn’t essential for business but rather an additional cost or a bit of a pain (so much so that many pay other companies to increase their responsible tourism credentials through tokenistic schemes like carbon offsetting) and it is also a lot of extra work for little return. So how do we make responsible travel indispensable?
Tourists are now searching for something a little different in their holidays and marketers have been cashing in on the demand. Words like ‘authentic’ are now being spread across many holiday itineraries like its tomato ketchup; itineraries cannot do without it but tourists are noticing things still taste as bland as ever. The general multinational holiday providers such as First Choice haven’t been able to keep up with the demand and tourists are beginning to look elsewhere. This change is opening up huge opportunities for smaller, more specialised travel companies such as the ones offered by Responsible Travel.
As tourists start to branch into new possibilities the larger, more general operators need to be reactive and anticipate the trends. It is still the case that Disney Land, Benidorm, cruises and the all inclusive holidays make up the largest chunk of tourism revenue. But amazingly, responsible tourism is forcing its way in and popping up in places you would least expect.