Is Cognitive Dissonance Good for Business?

Maybe. If you’re prepared to try a purpose-driven strategy.

A fairly pessimistic article titled ‘Are Brands Overvaluaing Authenticity and Social Purpose?‘ suggested, whilst consumers demand more authentic, sustainable and socially positive businesses, in the end, ‘purpose’ will not drive their decision making. Product and price weigh far heavier. But, it doesn’t account for an alternative impact of cognitive dissonance and ignores a critical factor in the marketing funnel, word-of -mouth.

Although, the article does raise a legitimate question and one that should be explored when companies are considering their values and mission. Purpose-driven marketing needs to be authentic and come from the organisation’s core, aligned with the value proposition or the ‘Why’. Starting a purpose-driven marketing strategy to generate business moves your purpose away from cause and closer to making money. People will sniff out inauthenticity instantly, and the organisation will suffer as a result.

Continue reading

Survival Of The Fittest Green Business

Aligning with peoples emotions will develop trust & loyalty, securing the survival of the fittest green business.

Multiple times we’re disappointed in Governments effectiveness to fight climate change. We will never know if climate change promises are fulfilled unless we can hold them accountable. Continue reading

Purpose Driven Marketing

Covid-19 has incentivised many brands to ramp up their social purpose, relaxing competitiveness in favour of co-operation. Businesses shouldn’t be looking to attract shoppers, but fans who buy into a shared value system.

The community in which your business operates is your success and your revenue. The success of your business depends on the health, wealth and happiness of this community, which means its time to invest in them!

Continue reading

Bucket lists are an ironic benefit to the overtourism problem

I understand that much of the overtourism problem was created by bucket lists in the first place. However, what if it is also used as a form of crowd control? Rather than trying to combat the crowds, which in my opinion is a battle you can’t win, work with them. A recent article in the Telegraph – Have tourists ruined the world? highlighted that although these destinations are suffering from overtourism, you can still wander off the beaten path and into peace & quiet. Continue reading

Tourist tax… Let’s call it something else

Tourist taxes are popping up after 2017’s overtourism woes. Some are designed to reduce low paying tourists, including stag parties in Amsterdam. But other taxes, including the Balearic Islands tourist tax, are designed to raise funds for ecological projects. Travellers may not understand the necessity of these payments. Calling it a tourist tax doesn’t inform travellers and will never be popular. Simply put, nobody likes paying tax! Replacing the term ‘tourist tax’ with ‘tribute’ may soften the blow, here’s how… Continue reading

Overtourism – The Industry’s solutions

The holiday season in Europe is about to kick off. This is good news for some but perhaps creating more upset for locals who have been protesting about tourism numbers. Tourism overload is likely to be 2018’s biggest problem and one that has no definitive solution.

Last year, I  investigated the causes of overtourism as it approached its pinnacle. This year, governing bodies had time to react and create solutions. I wonder which one of the following 7 implemented solutions to the overtourism problem will be the most successful… If any. Continue reading

Travel is now lost

Today, travel assistants will guide you through countries to the ‘not to be missed’ destinations. You will be guaranteed a bed for the night and reassured that previous visitors have enjoyed their stay with no nasty surprises. All can easily be booked in advance along with accommodation, so people often plan their route even before arriving.

Travel has become easier, safer and less stressful but, to what expense? Perhaps we have lost one of the most exciting elements of travel, ‘chance’ and with it, the sense of discovery, stepping into the unknown with unexpected encounters. Continue reading